Emergency Neurology Services Overview
Our teleStroke program sees over 1,700 stroke cases and over 200 tPA cases a month. SOC’s Emergency Neurology solution provides consults for all emergent neurology cases as well as all non-time-sensitive neurology cases for non-admitted patients. While our response time commitment for emergent cases is within 30 minutes of the request for consult, our median time to having a neurologist ready on video is 11 minutes.
Our commitment to quality and the patient experience is of great important to us. Others may measure response time as the time from a request for consult to a call back. We measure it as the time for one of our neurologists to be on video. We firmly believe that the best patient care and patient experience needs a video interaction and not just a phone conversation and 98% of our consults are conducted by video.
We update our protocols on a regular basis to match the ever-changing science as the development of stroke standards continues to evolve.