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Specialists On Call is committed to providing access to the most rapid, effective, and patient centered consultations. If a client, patient or employee is not satisfied with the treatment of the ED staff and/or a patient, contact should be made with the SOC Regional Chief Medical Officer by calling (866) 483-9690. If neither the ED staff nor the patient feels his/her concern is adequately responded to, the person (whether staff or patient) should feel free to contact the Joint Commission at (800) 994-6610.